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Privacy Policy

Last Updated: 01.09.2024

This Privacy Policy describes how FirMate ("Firmate", "we", "us", "our") collects, uses, and discloses information about you when you use our website (https://firmate.io), applications, services, tools, and features, or otherwise interact with us (collectively, the "Services"). For the purpose of this Privacy Policy, Firmate is the data controller for your information, and "you" and "your" means you as the user of the Services. Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

1. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time, in which case we will update the "Last Revised" date at the top of this Privacy Policy, post the updated version on our Services, and take any other steps required by applicable law. If you do not agree to any updates to this Privacy Policy, please do not continue to use or access the Services.

2. COLLECTION AND USE OF INFORMATION

When you use or access the Services, we collect certain information about you from different sources.

Information You Provide to Us

Some features of the Services may require you to directly provide certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:

  • Contact Information: Such as your name, email address, and telephone number. We collect this information to provide the Services, as required to perform our contract with you, and because it is in our legitimate interest to communicate with you (including to tell you about products or services that may be of interest).

  • Account Information: Such as username, password, profile picture, and IP address. We use this information to maintain and secure your account, as required to perform our contract with you, and because it is in our legitimate interest to protect and improve the Services. You are responsible for keeping your account credentials safe and secure.

  • Payment and Subscription Information: Such as credit or debit card information and billing address, which is collected on our behalf by our payment processor, and information about your subscription tier and transaction history.

  • User Input: Such as text prompts or other content you submit to the Services. We use this information in our legitimate interest to administer and improve the Services and enhance user experiences.

Information Collected Automatically

We and third parties on our behalf may automatically collect certain information about your interactions with the Services and emails, including through cookies and other tracking technologies. Such information includes:

  • Device Information: Such as device type, operating system, IP address, preferred language, and browser information.

  • Location Information: Such as approximate location and, if you choose to provide it, precise geolocation.

  • Other Information: Such as browsing behavior, date and time stamps, and other interactions with the Services.

Information Collected From Other Sources

We may obtain information about you from external sources, including:

  • Social Media Platforms: Information from platforms like Facebook, LinkedIn, or Twitter when you interact with us or use Social Features through these platforms.

We treat any information received from outside sources in accordance with this Privacy Policy.

3. DISCLOSURE OF INFORMATION

We may disclose your information as follows:

  • Through the Services: When you generate or submit User Input that is publicly available on the Services.

  • Service Providers: To vendors who help us provide the Services, such as payment processors, cloud storage providers, and analytics services.

  • Business Transfers: In connection with an asset sale, merger, bankruptcy, or other business transaction.

  • Legal and Security Reasons: To comply with legal obligations, protect our rights, or defend against legal claims.

4. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and tracking technologies to collect information about your interactions with the Services. You may control cookies through your browser settings, but this may impact certain features of the Services. For more information, please review our Cookie Policy.

5. SOCIAL FEATURES

Our Services may include Social Features, such as login integrations or social sharing features, which allow interactions with third-party platforms like Facebook or LinkedIn. Use of these features may result in third parties collecting information about you.

6. THIRD-PARTY WEBSITES AND MATERIALS

Our Services may link to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their policies.

7. CHILDREN'S PRIVACY

Our Services are not intended for children, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

8. DATA SECURITY AND RETENTION

We take reasonable measures to protect your data, but no method of transmission over the internet is completely secure. We retain your information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy.

9. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including the right to access, delete, or correct your data. You may also opt out of marketing communications at any time.

10. U.S. RESIDENTS

Residents of California and other U.S. states with privacy laws similar to the California Consumer Privacy Act (CCPA) may have additional rights, including the right to access, delete, or opt out of the sale of personal information. We do not sell personal information.

11. CONTACT US

Should you have any questions about our privacy practices or this Privacy Policy, please email us at privacy@firmate.io. If you think we have infringed applicable data protection laws, you can complain to your local data protection supervisory authority in the country in which you are based or where you think we have infringed data protection laws. Of course, we hope you will contact us first so we can resolve any issues.

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